Return Policy
1. Return Policy
At Connectopis, we want you to be completely satisfied with your purchase. If you are not happy with your item for any reason, you can return it within [X] days of the purchase date for a refund or exchange.
2. Conditions for Returns:
- The item must be unused and in the same condition as you received it.
- It must be in the original packaging.
- The item needs to have the receipt or proof of purchase.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.
3. How to Initiate a Return:
To initiate a return, please contact our customer service team at [email protected] or call us at 561-844-8388 to receive further instructions.
4. Refunds:
Once your return is received and inspected, we willprocess your refund within [X] business days. The refund will be issued to the original payment method used for the purchase.
5. Exchanges:
If you need to exchange an item for a different one, please contact us to arrange the exchange. We will guide you through the process and ensure a smooth exchange.
6. Non-Returnable Items:
Some items are non-returnable, including gift cards and downloadable software products.
7. Contact Us:
If you have any questions about our return policy or need assistance with a return, feel free to reach out to us at [email protected] or call us at 561-844-8388.
Note:
Please review our full return policy available on our website for detailed information and specific terms and conditions that may apply.
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